To place an order, the first step is to register at www.balaskas.shop if you are a new user, or log in with your credentials if you already have an account. This way, you can keep track of your order history. Alternatively, you can also place an order as a guest.

Next, select the products you are interested in, add them to your cart, and choose your preferred delivery date and time.

You can send us an email at info@balaskas.shop. Alternatively, you can contact us at +30 210 8947903.

You can pay with a debit or credit card (Visa/Mastercard) during the final step of completing your order, or with cash/debit/credit card upon delivery.

Deliveries are made daily from 12:00 to 20:00. Additionally, if you prefer to pick up your order from the store, pickups start at 12:00. For orders over €45, delivery is free, with a minimum order amount of €30. Orders under €45 are subject to a delivery fee of €3.

You can place your order any time of the day, on weekdays or weekends (24/7).

Orders are delivered throughout the week, from Monday to Sunday, between 12:00 and 20:00.

We can delivery your order to the marinas located in Attica area. We don’t deliver overseas.

Our company offers delivery within 4-5 hours of order completion, provided the order is placed by 15:00. Orders placed after 15:00 will be delivered the next day.

Your orders are delivered using our modern fleet of vehicles.

After logging in using your email and password, you can visit your account page and edit your personal details.

From the login page, you can click “I forgot my password” and then follow the instructions provided. You will regain access to your account shortly after.

You can have access to your favourites list as long as you save the products as a registered user.

You can access the details of your previous orders at any time, provided you are a registered user.

Upon request, we can send you the invoice via email.

All of your order invoices are stond in your account page and are accessible whenever you feel like.

The most important aspect of our company is ensuring the best quality of our products. However, if you are not satisfied with a product, please contact us at +30 210 8947903, and we will promptly resolve the issue.

The customer support phone number is +30 210 8947903, and you can contact us from 10:00 to 18:00, Monday to Sunday.

The easiest way is to contact us is through our contact form or by email at info@balaskas.shop. Alternatively you can call us at +30 210 8947903.

Our primary concern is to maintain the highest quality for all the products we offer. We collaborate exclusively with suppliers who meet strict quality and safety standards. Every product undergoes rigorous quality checks upon delivery to ensure it reaches our customers in the best possible condition.

Additionally, we pay special attention to proper product storage. Our products are placed in specially designed storage areas, where appropriate temperatures and conditions are maintained to ensure their freshness and quality until they are delivered to the customer.

We serve the following municipalities within Attica:

Alimos / Agios Dimitrios / Argyroupoli/ Vari / Varkiza / Voula / Vouliagmeni / Elliniko / Glyfada / Ilioupoli / Kalithea / Nea Smirni /Neos Kosmos/ Palaio Faliro

Agiou Nikolaou 60 & Oinois, Glyfada

Monday to Saturday: 8am – 10pm

Sunday: 9am-10pm

Eleutheriou Venizelou 43-45, Glyfada

Monday to Saturday: 8:30am – 5pm

Sunday: Closed

Afroditis 39, P. Faliro

Monday to Sunday: 8am -9pm

A. Panagouli 56 & Fedras 4, Glyfada

Monday to Sunday: 8am -10pm

 P. Petrou 31, Glyfada

Monday to Saturday: 8am -10pm

Sunday: 8am-9pm

Proodou 42 & Areos, Panorama Voulas

Monday to Saturday: 8am – 9pm

Sunday: Closed

Apollonos 2, Varkiza 166 72

Monday to Saturday: 8am – 10pm

Sunday: 8am-9pm

Axilleos 10, P. Faliro 

Monday to Sunday: 8am -4pm

Axilleos 16, P. Faliro

Monday to Saturday: 8am -9pm

Sunday: 8am-3pm

 P. Petrou 35, Glyfada

Monday to Saturday: 8am -10pm

Sunday: 9am-10pm

Plastic bags are charged 0,04 cents according to the law 4496/2017 which introduced directive 2015/720EU  as of 1st January 2018 in order to limit their use.The European directive concerns among other supermarkets as defined in article 44 of health directive A1B 8577/1983.