Privacy Policy

This Privacy Policy explains how information about you may be processed and for what purposes we may use identifiable and non-identifiable information. We take the rights of our customers and users of our Website very seriously.

Who we are

Our website address is: https://balaskas.shop.

The Balaskas Website (https://balaskas.shop), (hereinafter “Site”) is owned and operated by “Alexandros S.A.” (hereinafter “we” and “us”) for your information, reference and education.

Contact us

If you have any questions about the processing of personally identifiable information or this Privacy Policy, please contact us by mail at 43-45 ELFTHERIOU VENIZELOU, 16675 ATHINA GREECE or by e-mail at info@balaskas.shop

What personal data we collect and why we collect it

We collect and process personally identifiable information to fulfill the orders you have placed, to deal with the inquiries you have made and to administer the Website. We are the controller in respect of the processing of personal information collected by and about you. When you contact us, order from us, or use the Site, we may ask you to provide us with certain personal information. This information may include your name, billing address, email address, telephone and mobile number, and shipping address if different from the billing address. We may also collect anonymous, non-personally identifiable information such as your Internet Protocol (IP) address, browser type, and operating system through the use of cookies. We may use cookies to track your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive. Cookies can be used to gather anonymous statistics related to the use of our services or your browsing pattern on our website. When used in this way, you are not individually identified. Data collected in this way is used only in aggregate form. The data is not combined or matched with any of your personal information. You can usually change your browser settings so that it does not accept cookies, although this may make it difficult for you to use some areas of the website. For statistical purposes, we may also collect information to analyze traffic to our website. This information is not personally identifiable. We use your personally identifiable information for the following purposes:

To process and fulfill your order. To bill you for our products and services and collect outstanding debts. To manage your account on the Website. Your contact information may be used by us to contact you about the status of your order or to provide you with related customer service, to send you information about your order or inquiry. To develop or improve products, to improve content, and to customize the content and layout of our website.

When you sign up for online services such as email newsletters, we use your email address to send you the information you requested. Contact information may be used to send you information about us and to send you occasional promotional material via email and/or mail, such as information about special offers we think you may find valuable or information about functionality changes to the website or information about upcoming events or competitions sponsored by us. Electronic marketing communications will only be sent to our existing customers. If you are not an existing customer with us, we will only contact you or send you information if you have given your express consent to do so. The only targeted advertising material you will receive from us will be sent to email or postal addresses that you voluntarily provide to us.

Protection of your Personal Data

We try to take all reasonable steps to protect your privacy. We follow generally accepted security procedures and use reasonable efforts to prevent loss, theft, and unauthorized access to information you have provided to us, including firewalls, access control procedures, and cryptography. This is to prevent the loss, theft, unauthorized access or illegal processing of your personal information. We also limit access to your personal information to selected employees or representatives.

Who we share your data with

We do not sell, share, trade or rent any of your personal information unless you have given your express consent hereto or as described in this Privacy Policy. We do not use information collected from our website (including anonymous data collected through cookies) for online behavioral advertising purposes (eg delivering targeted banner ads to computers or devices) through any third-party “network advertisers” or “ad servers” .

Unless we have your express consent via e-mail or opt-in, we will not disclose your personally identifiable information to third parties. We may also disclose or transfer your data to data processors or business partners acting on our behalf, subject to a Data Processor Agreement. These entities are prohibited from using your personal information for any purpose other than to provide services to you on our behalf and are required to protect the personal information collected by them on our behalf or disclosed to them by us and comply with the general privacy principles described in this Privacy Policy.

None of these entities may process information about you provided by us on their own behalf and for their own purposes without your express consent. Except as described in this Privacy Policy, we will not transfer, sell, rent or trade your personally identifiable information to others without your express consent. We may provide aggregate statistics about our customers, sales, traffic patterns and related website information to trusted third parties, but these statistics will not include personally identifiable information. We reserve the right to disclose your personally identifiable information to third parties to the extent we reasonably believe disclosure is required by law, to enforce our site policies, to protect your or others’ rights, property or safety . such information may also be disclosed and/or transferred in the event that we merge with or are acquired by (or are acquired by) another entity.

What rights do you have to your data?

Upon request by e-mail to the e-mail address set out above, we will provide you with a summary of any personal information collected and held by us about you. You can amend, correct or update your personal information or request that your personal information be removed from our database. We will only send copies of personal information to the e-mail address on file for the visitor name associated with it.

How long we keep your data

We retain your personal information for as long as is necessary to fulfill the purpose(s) for which it was collected and to comply with applicable law, and your consent for such purposes survives the termination of our relationship with you .

The aforementioned Privacy Policy and Website cookies, including any future amendment, are governed by and supplemented by the Greek, E.U. and international laws and their relevant international treaties. In the event that any of the above clauses becomes contrary to the law, it becomes immediately invalid and is hereby canceled without affecting the remaining clauses in any way. This represents a complete agreement between us and the reader/user of the pages and services of this website and binds only the two parties and no one else. Any modification of the terms will not be considered and will not become a part of this agreement unless agreed in writing or made a part of these Terms & Conditions.